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Account Info Submitted - Pending Approval

You've completed your sign-up! Now it's our turn.

We know you are eager to get started, but we need to double-check everything to ensure it's all in order. Our compliance team works as efficiently as possible to review your application. Typically, these take between two and five business days, and we'll be in touch with any questions or to let you know the outcome! 

In the meantime, what can you do? 

  1. Check Your Application Status:
    • Confirm that your application has been submitted and that all required documents have been provided.
    • If you have a Partner Promo Code, you can enter it.
  2. Review Communication:
    • Check any emails or notifications you may have received regarding your application. There may be specific instructions or additional information needed for the process. Don't forget about your spam folder; sometimes things fall through the cracks there. 
  3. Follow Up with Support:
    • If it has been more than five days since you submitted your application, consider following up with customer support. They can provide updates on your application status and assist in resolving any issues.

Conclusion

Do your best to get all the correct info to us, and we'll take it from there. If you have any documents to accompany your submission that were not a part of the signup, please send them to us at support@rotessa.com.