---
title: Instant bank verification
description: An overview of what instant bank verification is and how it works to verify your customer's banking information in Rotessa.
---

[Skip to content](https://support.rotessa.com/instant-bank-verification#main-content)

<https://support.rotessa.com/kb-tickets/new?hsLang=en>

[![Rotessa\_logo\_full\_bright\_blue\_resized-1](https://support.rotessa.com/hs-fs/hubfs/Rotessa_logo_full_bright_blue_resized-1.png?width=220&height=41&name=Rotessa_logo_full_bright_blue_resized-1.png)](https://rotessa.com/)

Open main navigation

Close main navigation

- <https://support.rotessa.com/kb-tickets/new>
- [More Support](https://support.rotessa.com/kb-tickets/new)

[More Support](https://support.rotessa.com/kb-tickets/new?hsLang=en)

 How can we help you?

- There are no suggestions because the search field is empty.

1. [Rotessa Support Docs](https://support.rotessa.com/?hsLang=en)
2. [Bank info verification](https://support.rotessa.com/bank-info-verification?hsLang=en)

November 27, 2025

# Instant bank verification

#### What is Instant Bank Verification

Instant Bank Verification is an optional setting that when enabled, has customers verify their bank information and identity through their online banking login credentials. Each successful verification has a $2 fee that you will see on your next Rotessa invoice.

#### Enabling Instant Bank Verification

Instant Bank Verification can be enabled from the [authorizations](https://support.rotessa.com/authorizations-page?hsLang=en) page of [your Rotessa account](https://client.rotessa.com/users/sign_in) by selecting **edit**, **preview**, and then **Instant Bank Verification**.

![](https://media.user.com/uploads/qypojr-rotessa/master-6_U2svA2A.png)

![](https://media.user.com/uploads/qypojr-rotessa/screenshot-2023-02-09-at-3-47-48-pm_cKltIfI.png)

#### What if Instant Bank Verification is unsuccessful

If a customer is unable to complete Instant Bank Verification, or, they choose to enter their information manually, they will be redirected to verify their bank information with [microdeposits](https://support.rotessa.com/microdeposit-verification?hsLang=en). For this reason, microdeposit verification gets enabled when you disable Instant Bank Verification.

- [Account](https://support.rotessa.com/account?hsLang=en#main-content)

    - [Multiple accounts](https://support.rotessa.com/account?hsLang=en#multiple-accounts)
    - [Billing](https://support.rotessa.com/account?hsLang=en#billing)
    - [API](https://support.rotessa.com/account?hsLang=en#api)
    - [Update](https://support.rotessa.com/account?hsLang=en#update)
- [Authorizations](https://support.rotessa.com/authorizations?hsLang=en#main-content)

    - [Overview](https://support.rotessa.com/authorizations?hsLang=en#overview)
    - [Rotessa's authorization tools](https://support.rotessa.com/authorizations?hsLang=en#rotessas-authorization-tools)
- [Bank info verification](https://support.rotessa.com/bank-info-verification?hsLang=en)
- [Customers](https://support.rotessa.com/customers?hsLang=en#main-content)

    - [Customer information](https://support.rotessa.com/customers?hsLang=en#customer-information)
    - [Add, edit or remove customers](https://support.rotessa.com/customers?hsLang=en#add-edit-or-remove-customers)
    - [Customer notifications](https://support.rotessa.com/customers?hsLang=en#customer-notifications)
- [Integrations](https://support.rotessa.com/integrations?hsLang=en#main-content)

    - [Automatic updates](https://support.rotessa.com/integrations?hsLang=en#automatic-updates)
    - [QuickBooks Online](https://support.rotessa.com/integrations?hsLang=en#quickbooks-online)
    - [Xero](https://support.rotessa.com/integrations?hsLang=en#xero)
    - [Troubleshoot](https://support.rotessa.com/integrations?hsLang=en#troubleshoot)
- [Onboarding](https://support.rotessa.com/onboarding?hsLang=en)
- [Processing](https://support.rotessa.com/processing?hsLang=en)
- [Transactions](https://support.rotessa.com/transactions?hsLang=en#main-content)

    - [Overview](https://support.rotessa.com/transactions?hsLang=en#overview)
    - [Create, edit or remove transactions](https://support.rotessa.com/transactions?hsLang=en#create-edit-or-remove-transactions)
    - [Declined transactions](https://support.rotessa.com/transactions?hsLang=en#declined-transactions)
- [Users](https://support.rotessa.com/users?hsLang=en)
- [Links](https://support.rotessa.com/links?hsLang=en)

[![smaller-Rotessa\_logo\_full\_black\_blue](https://support.rotessa.com/hs-fs/hubfs/smaller-Rotessa_logo_full_black_blue.png?width=220&height=41&name=smaller-Rotessa_logo_full_black_blue.png "smaller-Rotessa_logo_full_black_blue")](https://rotessa.com/)

<https://www.facebook.com/RotessaPayments/> <https://twitter.com/RotessaPayments> <https://www.instagram.com/rotessapayments/> <https://www.linkedin.com/company/rotessa/>

Copyright © 2024, Rotessa