---
title: Customer filter settings
description: How to filter the list of customers on the Customers page of your Rotessa account
---

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November 20, 2024

# Customer filter settings

### Action required

The **Action required** quick filter shows all of your customers that require more information before you can schedule their transactions.

### Ready for transactions

The **Ready for transactions** quick filter shows all of your customers that are available to schedule and process transactions.

### All filters

Select **All filters** to view your customers through several criteria:

### Archived

**Active**: Customers that are available for you to collect authorizations, verification, and ultimately schedule transactions.

**Archived**: Customers that you have [archived](https://support.rotessa.com/archive-customers?hsLang=en) and are not immediately shown in your customer list.

### Authorization status

**Authorization complete**: Customers that have completed an [authorization](https://support.rotessa.com/overview-of-authorizations?hsLang=en) form in Rotessa.

**Authorization pending**: Customers that have been sent an email authorization request but have yet to complete the authorization.

**Authorization failed**: Customers that have been sent an email authorization request but the authorization failed.

### Authorization type

**In-person authorization**: Customers that have completed an in-person [authorization type](https://support.rotessa.com/authorization-type?hsLang=en).

**Online authorization**: Customers that have completed an online authorization.

**Rotessa authorization**: Customers that have completed an authorization through one of [Rotessa's authorization tools](https://support.rotessa.com/rotessas-authorization-tools?hsLang=en).

### Bank verification status

**Bank verification complete**: Customers that have successfully completed either [instant bank verification](https://support.rotessa.com/instant-bank-verification?hsLang=en) or [microdeposit verification](https://support.rotessa.com/microdeposit-verification?hsLang=en).

**Microdeposits pending**: Customers that have been sent a microdeposit verification and have yet to complete the verification.

**Microdeposits failed**: Customers that have failed microdeposit verification.

**Instant Bank Verification pending**: Customers that have been requested, but have yet to complete instant bank verification.

**Instant Bank Verification failed**: Customers that have failed to complete instant bank verification.

### Integration Status

**Connected to Integration**: Customers that have been connected to Rotessa from QuickBooks Online or Xero.

**Connected to Integration auto import invoices on**: Customers that have been connected to Rotessa from QuickBooks Online or Xero that have [automatic invoice import](https://support.rotessa.com/automatic-invoice-import?hsLang=en) enabled.

**Connected to Integration auto import invoices off**: Customers that have been connected to Rotessa from QuickBooks Online or Xero that don't have automatic invoice import enabled.

**Connected to Integration auto update customer on**: Customers that have been connected to Rotessa from QuickBooks Online or Xero that have [automatic customer update](https://support.rotessa.com/automatic-customer-update?hsLang=en) enabled.

**Connected to Integration auto update customer off**: Customers that have been connected to Rotessa from QuickBooks Online or Xero that don't have automatic customer update enabled.

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