Add transactions manually
Creating a New Transaction
- Go to the Customers page of your Rotessa account and select New.
- Select New Transaction, then Manually.
- Search for and select the customer you'd like to schedule the transaction for.
- Fill in the following fields:
- Amount — the amount you and your customer have agreed to debit.
- Frequency — how often the transaction will repeat.
- Instalments — how many times the payment will be pulled from the customer's account. Leave blank to keep the transaction recurring indefinitely.
- Process Date — the date the payment will be pulled from your customer's account.
- Comment — optional notes for your records, such as "Rent" or "Tuition Payment Fall 2021."
- Select Submit. Your transaction is now scheduled.
Note: A transaction created in advance of the process date will have a status of Future. Transactions can only be edited or deleted before the status changes to Sent to Bank.